Shipping Policy
Shipping Policy
Thank you for choosing Westbounds Wear! We're committed to delivering your order promptly and efficiently. Please take a moment to review our shipping policy.
1. Processing Time:
- Orders are processed within 1-2 business days after payment confirmation.
- During peak seasons or promotions, processing times may vary. We appreciate your patience during these times.
2. Shipping Methods:
- We offer several shipping options to meet your needs.
- Standard Shipping: Estimated delivery within 3-8 business days.
- Express Shipping: Guaranteed delivery within 1-3 business days.
- International Shipping: Delivery times vary depending on the destination country. Customs processing may cause delays beyond our control.
3. Shipping Costs:
- Shipping costs are calculated based on the weight of your order and your selected shipping method.
- Free shipping may be available for orders exceeding a certain amount. Check our website or promotional materials for details.
4. Tracking Information:
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- You can track your order's progress through our website or the carrier's website using the provided tracking number.
5. Shipping Restrictions:
- Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements.
- We do not ship to P.O. boxes or APO/FPO addresses.
6. Delivery Issues:
- If you encounter any issues with your delivery, please contact our customer service team for assistance.
- We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
7. International Shipping:
- International orders may be subject to import taxes, customs duties, and fees levied by the destination country.
- These charges are the responsibility of the recipient and are not included in the item price or shipping cost.
- Customs policies vary widely from country to country. Please contact your local customs office for more information.
8. Returns Due to Shipping Issues:
- If your order is returned to us due to an incorrect address provided by you, refusal of delivery, or failure to accept delivery, you may be responsible for return shipping fees.
- Please ensure that your shipping address is correct and complete before finalizing your order.
9. Holiday Shipping:
- During holidays and peak seasons, shipping carriers may experience delays. We recommend placing your orders in advance to ensure timely delivery.
10. Contact Us:
- If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Our customer service team is here to assist you.