Shipping Policy

Shipping Policy

Thank you for choosing Westbounds Wear! We're committed to delivering your order promptly and efficiently. Please take a moment to review our shipping policy.

1. Processing Time:

  • Orders are processed within 1-2 business days after payment confirmation.
  • During peak seasons or promotions, processing times may vary. We appreciate your patience during these times.

2. Shipping Methods:

  • We offer several shipping options to meet your needs.
  • Standard Shipping: Estimated delivery within 3-8 business days.
  • Express Shipping: Guaranteed delivery within 1-3 business days.
  • International Shipping: Delivery times vary depending on the destination country. Customs processing may cause delays beyond our control.

3. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and your selected shipping method.
  • Free shipping may be available for orders exceeding a certain amount. Check our website or promotional materials for details.

4. Tracking Information:

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
  • You can track your order's progress through our website or the carrier's website using the provided tracking number.

5. Shipping Restrictions:

  • Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements.
  • We do not ship to P.O. boxes or APO/FPO addresses.

6. Delivery Issues:

  • If you encounter any issues with your delivery, please contact our customer service team for assistance.
  • We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

7. International Shipping:

  • International orders may be subject to import taxes, customs duties, and fees levied by the destination country.
  • These charges are the responsibility of the recipient and are not included in the item price or shipping cost.
  • Customs policies vary widely from country to country. Please contact your local customs office for more information.

8. Returns Due to Shipping Issues:

  • If your order is returned to us due to an incorrect address provided by you, refusal of delivery, or failure to accept delivery, you may be responsible for return shipping fees.
  • Please ensure that your shipping address is correct and complete before finalizing your order.

9. Holiday Shipping:

  • During holidays and peak seasons, shipping carriers may experience delays. We recommend placing your orders in advance to ensure timely delivery.

10. Contact Us:

  • If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Our customer service team is here to assist you.